Hope House closes charity shop in Telford due to lower sales

Hope House Hospice

The trust blamed declining sales at the Crown Street branch and difficulties accessing vehicles for donors for the decision.

The charity’s business manager, Andrew Fergus, said: “It is with great regret that we have decided to close our charity shop in Wellington but unfortunately the shop’s sales have plummeted in recent years and , prior to the forced closure due to Covid-19, were about half the level of many of our other stores in the region.

“We are extremely grateful to our two staff and 16 volunteers, as well as to the Wellington community for their support since we opened our doors 12 years ago.

“The store’s location in a pedestrianized area made it difficult for people to donate goods for sale, and we increasingly have to stock our other stores, which increases operating costs.”

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Mr Fergus added that the two staff members were offered positions at his other stores, but chose to lay off.

The hospice added that the hunt will continue for more accessible sites in the Telford area.

“Hope House depends on fundraising and our stores to raise the funds needed to fund our life-saving care and support for local terminally ill children and their families,” Fergus said.

“We cannot justify continuing to run a store that is not commercially viable.

“We are disappointed to close our only store in the Telford area, but will continue to look for other locations that may be suitable in the future.”

The hospice has 14 other retail locations in Shropshire, North and Central Wales and Cheshire.

The branches of Shrewsbury’s Lancaster Retail Park, Oswestry, Church Stretton and Chester will reopen on June 16.

Others will reopen in accordance with government directives.

The store’s profits fund the charity’s hospices in Morda near Oswestry; Tŷ Gobaith near Conwy and advisory services.


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